Consumer Affairs Commission

Consumer Protection

The Trade Act - The Trade (Sale of Goods During Period of Declaration of Disaster Area) (Hurricane Beryl) Order, 2024

Hurricane Beryl Proc.-Trade-1 Jul 2024.pdf

Consumer Protection (Amendment) Act (2012) - Implications for Businesses

cpa amendments - implications for businesses newsletter.pdf

Open Letter To Banks 2013

cacconsumersdemandanswersfromthebanks.pdf

The Consumer Protection Act

consumer protection act.pdf

Proposed Code of Conduct for Banking Services in Jamaica

proposed_banking_code_of_conduct.pdf

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About Us

The Consumer Affairs Commission (CAC) is a government agency under the Ministry of Industry, Investment and Commerce, whose role is to enforce the Consumer Protection Act 2005 (Amended 2012) and a range of additional legislation, promoting competition and fair trading, for the benefit of all Jamaicans.

The Commission has a chair and ten Commissioners, who are appointed by the Ministry of Industry, Investment and Commerce for terms of up to two years.

CAC Awarded the Gender Equality Certification Seal

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Get in touch

HEAD OFFICE
17 - 19 Connolley Avenue,
Kingston 4
Toll Free: 1-888-991-4470
Telephone: 1-876-906-5425
1-876-619-4222
Fax: 1-876-906-7525
E-mail: info@cac.gov.jm

MONTEGO BAY BRANCH

Office of the Prime Minister,

10 Delisser Drive,
Montego Bay, St.James
Tele. 1-876-940-6154
Fax 1-876-979-1036

MANDEVILLE BRANCH
RADA Office

28 Caledonia Road
Tele. 1-876-962-0477-9
Fax 1-876-946-9214

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