Consumer Affairs Commission

Protecting privacy is Consumer Affairs Commission (CAC) priority. To underscore our fundamental commitment to privacy and our vision that good privacy is good business - for CAC and for consumers - we have adopted this online privacy policy, which reflects and implements our corporate privacy principles in an online setting, for www.cac.gov.jm, which is operated by CAC, and This email address is being protected from spambots. You need JavaScript enabled to view it.. This site is not directed at children.

If you have questions or concerns regarding this statement, please contact us at:

Consumer Affairs Commission
34 Trafalgar Road
Kingston 5
Jamaica, W.I.

Telephone: 1-888-991-4470
Fax: 1-876-906-7525

Email This email address is being protected from spambots. You need JavaScript enabled to view it.  

INFORMATION COLLECTION

I. Personally-identifiable information

This site only collects personally-identifiable information from you if you choose to provide this information to us. Personally-identifiable information collected with your consent may include, for example, name, mailing address, e-mail address, phone number, any response you provide to survey questions, information relating to any orders you place, or any inquires you may make through our Web site.

II. Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. While most browsers are set to accept cookies by default, you can set yours to refuse cookies or to alert you before accepting them. Your browser manufacturer has information on changing the default setting for your specific browser.

This site does not use cookies to collect information.

III. Nonpersonally-identifiable information

This site also collects nonpersonally-identifiable information. For example, as you browse this Web site we may collect information about your visit, but not about you personally. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit our site, which page(s) are visited on our site, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit our site (e.g., Netscape Navigator, Microsoft Internet Explorer, etc.). Our Web site uses an outsourcing program to assist us in analyzing this data to better tailor our Web site.

INFORMATION USE AND CONSUMER CHOICE

The information collected by this Web site is used only for responding to your inquiries and otherwise corresponding with you, for processing transactions you request, maintaining your account (if you have one), for other purposes permitted by your organization's subscriber agreement(s) (if any), and for the administration, review and/or the improvement the content of our Web sites.

We may contact you in response to your comments or inquiries, as part of the maintenance of your account with us (if you have one), or in order to complete a transaction that you requested.

We may also contact you to inform you of other products or services we think may be of interest to you, but we always offer you an opportunity to opt not to receive such communications.

ONWARD TRANSFER

We may disclose information you provide to us to third parties in order to complete a transaction that you requested or as otherwise permitted by your organization's subscriber agreement(s) (if any). In other cases, it may be necessary to disclose information you provide about yourself or third parties in order to obtain the information product you requested.

We may also outsource some tasks, including the operation of some Web site functions that require access to information you supply online. In such cases, however, we require that the companies acting on our behalf abide by our privacy policy and institute safeguards to protect the confidentiality of your information.

If our company or our assets are acquired by another company, that company will assume responsibility for the personal information collected by us through this Web site and it will assume the rights and obligations regarding the information collected through this Web site, as described in this privacy policy.

Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform with the law or to comply with a legal process.

ACCESS AND CORRECTION

We strive to maintain the accuracy of the information collected through this Web site. Furthermore, we believe that the individual is invaluable in ensuring that data is complete and accurate. We will provide you with access to personally-identifiable information you provide through our Web site for as long as we maintain that information in a readily accessible format. Similarly, we permit and encourage you to correct inaccuracies in the information you submit to us through our Web site.

If you wish to correct any inaccurate information you have submitted to this site, please either use the mechanisms provided by the site or send an e-mail to:  info@ cac.gov.jm  

SECURITY

We take steps to protect against the loss, misuse, or unauthorized alteration of personally-identifiable information collected through this Web site. We recognize the importance of security for all personally-identifiable information collected by our Web site. We exercise care in providing secure transmission of your information from your PC to our servers.

Once we receive personally-identifiable information, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, we use industry standard, secure socket layer ("SSL") encryption.

We limit access to personally-identifiable information to those employees who need access in order to carry out their job responsibilities.

OTHER WEB SITES

This online privacy policy only applies to the Web site(s) identified in the first paragraph of this privacy policy. Our Web site, however, may include links to other Web sites which may be operated by CAC or by third parties. If you visit a Web site not listed above, we recommend that you review the online privacy policy of that Web site to determine how the operator of that Web site will handle personal information collected through that Web site.

POLICY CHANGES

We may revise this online privacy policy from time to time. If we make any material changes, we will notify you by posting a prominent announcement on the Web site. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner.