DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION?

The answer is YES. 

As a consumer, you have rights and responsibilities. These pages inform you about those laws that govern consumer protection.

Some are seen to be deficient, and it is one of the responsibilities of the modern, conscious consumer to use the channels open to him to make his views and opinions on the deficiencies known, so that change can be effected.
 
The Consumer Affairs Commission, which is one such channel, urges consumers to use rational and peaceful means, to make their voices heard.
 
The following is a shortlist of the laws and institutions which fit squarely under the heading of Consumer Protection.
 
A. PHYSICAL SAFETY
  • The Food and Drugs Act
  • The Food Storage and Prevention of Infestation Act
  • The Standards Act
  • The Public Health Act
  • The Processed Food Act
 B. PROMOTION AND PROTECTION OF CONSUMERS' ECONOMIC INTERESTS
  • The Sale of Goods Act
  • The Hire Purchase Act
  • The Trade Act
  • The Fair Trading Act
 C. STANDARDS FOR SAFETY AND QUALITY OF CONSUMER GOODS AND SERVICES
  • The Weights and Measures Act
  • The Standards Act
  • The Processed Food Act
D. DISTRIBUTION FACILITIES FOR ESSENTIAL GOODS AND SERVICES
  • The Trade Act
 E. MEASURES ENABLING CONSUMERS TO OBTAIN REDRESS
  • The Ombudsman Act
  • The Trade Act
  • The Hire Purchase Act
  • The Standards Act
  • The Rent Restriction Act
  • The Fair Trading Act 
F.  MEASURES RELATING TO SPECIFIC AREAS
  • The Pharmacy Act
  • The Underground Water Control Act
  • The National Water Commission Act
  • The Parishes Water Supply Act
  • The Natural Resources Conservation Act

G.  INSTITUTIONS WHICH OFFER CONSUMER EDUCATION AND INFORMATION

  • The Consumer Affairs Commission
  • The National Consumers' League
  • The Fair Trading Commission
  • Individual Ministries, Statutory Bodies and Government Depts

 Click here to download and read read the laws

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