February 2018 - Digicel's New CEO, Banking Fees and Customer Service Quality

February 6, 2018

“WE ARE LISTENING…WE ARE CHANGING”

https://www.digicelgroup.com/en/media/news/2018/february-/06/we-are-listeningwe-are-changing.html

‘Destination Data’ - Digicel vows to improve customers’ experience                                                                                                                                               http://jamaica-gleaner.com/article/news/20180207/destination-data-digicel-vows-improve-customers-experience

February 9, 2018

Digicel's new boss says he is listening and making changes

http://www.jamaicaobserver.com/business-report/digicel-8217-s-new-boss-says-he-is-listening-and-making-changes_124808

FLOW to hike rates March 1 - Appeal over termination charges ongoing                                                                                                                                  http://jamaica-gleaner.com/article/business/20180209/flow-hike-rates-march-1-appeal-over-termination-charges-ongoing

February 11, 2018

Morin on a mission - Digicel CEO determined to improve customer satisfaction

http://jamaica-gleaner.com/article/news/20180211/morin-mission-digicel-ceo-determined-improve-customer-satisfaction

February 18, 2018

Caring for customers - Service in Jamaica not as bad as many claims

http://jamaica-gleaner.com/article/news/20180218/caring-customers-service-jamaica-not-bad-many-claim

Yaneek Page | Can money-back guarantees work in Jamaica?

http://jamaica-gleaner.com/article/business/20180218/yaneek-page-can-money-back-guarantees-work-jamaica

February 25, 2018

Cedric Stephens | The nexus between bank fees and creditor life insurance                                                           

http://jamaica-gleaner.com/article/business/20180225/cedric-stephens-nexus-between-bank-fees-and-creditor-life-insurance